Our Reservation and Cancellation Policies

Room Deposit

Room deposit charge of $250 upon check-in. This is refundable after house-keeping checks the room and finds no issue. The charge will be placed as a hold on the credit card used.

Photo ID

Photo ID is required for each adult guest staying in the room.

Smoking / Pets

Smoking is permitted only within designated smoking areas within the motel. Smoking in any room will result in a minimum $250 cleaning fee being added to your bill.

Pets are not permitted. If we find pets are or have been in the room it will result in a minimum $250 cleaning fee being added to your bill.

Taxes

In Nova Scotia, there is a 15% (HST) tax on overnight lodging.

In addition, there is a 2% municipal room tax charged on all daily room rentals.

Cancellations & Changes

The guest can cancel free of charge until 7 days before arrival.

The guest will be charged the total price of the reservation if they cancel within the 7 days before arrival.

Check-In and Check-Out

Major Charge Card required
A major charge card is required upon check-in. Visa/debit cards are not considered a major charge card for this purpose.

Check In Time is after 3:00pm

Check Out Time is 11:00am

A “No-Show” Is Not The Same As a Cancellation

If a guest does not arrive for a scheduled guaranteed reservation and does not call to cancel. The guest will be charged the total price of the reservation if they do not cancel prior to 7 days before scheduled arrival.

Privacy – Terms and Conditions

To make a reservation, call toll free anytime from within North America to 1-877-472-3316 (Bedford) or to 1-866-876-2301 (Timberlea) or send us an e-mail message to info@stardustmotel.ca (preferred).

Locally, please call 902-835-3316 for our Bedford location or 902-876-2301 for our Timberlea location.

Open hours:

Bedford location – 24 hours

Timberlea location – 8 am – 12 am